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IT Support for Charities | Contract-less Charity IT Support | Skynet ICT
Charity IT Support

Contract-less IT support for charities.

Your charity can’t afford downtime, slow replies or confusing advice. We provide contract-less IT support that keeps your team working, protects your data, and reduces repeat issues.

  • Direct technician access: no call centres, no switchboards — you speak directly to someone who can actually fix the issue.
  • Proactive cover: monitoring, patching and managed anti-virus included as standard.
  • Budget-conscious support: keeping systems reliable while controlling costs, avoiding overspend, and making sure you benefit from charity discounts and eligible programmes.

Not sure where the gaps are?

Run our Quick IT Health Check. It takes under 2 minutes and highlights common risk areas and bottlenecks — no technical knowledge needed.

No pressure — just a simple way to sense-check your setup.

What a charity normally wants from IT support

1

Someone who owns the problem

One point of contact and a team that takes responsibility — without you having to chase or repeat yourself.

2

Security basics done properly

MFA, patching, device protection and access controls.

3

Better value from your setup

Practical improvements plus identification of overlaps and wasted spend.

Common charity IT headaches we reduce

Less disruption for staff, less time spent chasing issues, and fewer recurring problems.

A

Access issues and account lockouts

Password resets, locked accounts, MFA problems and leavers — handled quickly and properly so staff aren’t stuck.

B

Slow PCs and constant “little issues”

We reduce repeat problems through proactive monitoring, patching and practical housekeeping that improves stability.

C

Worrying about security and backups

Clear, sensible basics in place — plus a backup approach that’s understood, tested and not guesswork.

Rated Excellent on Trustpilot

★★★★★

Trusted by businesses and charities across England.

Want charity IT support that’s straightforward?

Claim your free Charity IT Health Check or book a quick call. We’ll give clear, practical recommendations and a sensible next step.

Based in Kent. Supporting businesses across Kent, London and the South East (and remote support UK-wide).