Business IT Support
Contract-less business IT support that keeps your team productive, protected and backed up.
Based in Kent. Supporting businesses across Kent, London and the South East (and remote support UK-wide).
Reduce downtime
Prevent issues before they become a problem with monitoring, patching and best-practice configuration.
Fast response
No switchboards or call centres. Speak directly to one of our technicians. Clear, jargon-free support.
One partner for everything
Support, Microsoft 365, security, backup, devices, networks and much more under one roof.
Business IT support that fixes the real problems
Most businesses don’t need “more IT”. They need fewer interruptions, fewer risks, and a plan that scales.
- Recurring issues and slow devices stealing time
- Security concerns and compromised accounts
- Unclear Microsoft 365 licensing and rising costs
- No reliable backup or continuity plan
- Messy onboarding, offboarding and remote access
- Growing teams needing predictable support
What you get with Skynet ICT
- Friendly, fast helpdesk support
- Proactive monitoring and maintenance
- Security-first setup with MFA and protection
- Backup strategies tailored to your business
- Microsoft 365 optimisation and improvements
- Tailored to you – because every business runs differentlyy
How our Business IT Support works
1) Quick discovery call
We learn how your business works and what’s causing friction.
2) Audit & action plan
Clear priorities around security, stability and cost.
3) Onboarding & support
Improvements implemented and ongoing proactive support.
Prefer to start with a cost and performance review?
Our IT health check highlights where you can improve security, reduce downtime and stop overspending on licences.
FAQs
Simply fill out the contact form on our website and book a time for a consultation call with one of our technicians. We’ll discuss your IT needs and set up a tailored plan for your business.
Included:
Unlimited Remote and Onsite Support
RMM Software Installation: This software will be installed on all your desktops/laptops. It monitors the devices for hardware failures, allowing us to fix issues before they cause downtime. Additionally, it ensures your devices stay updated with the latest software updates.
Proactive Maintenance: Regular system check-ups and preventative measures to keep your IT infrastructure running smoothly.
Data Backup Monitoring: We monitor your backup systems to ensure your data is safe and recoverable.
Not Included in the Price:
Upgrades/Migrations: This includes server upgrades/replacements and email migrations.
Licenses: We are resellers of many licenses, including Microsoft. If you need any licenses, we will provide a quote beforehand.
Hardware: If you need any hardware, we will quote you beforehand. You will only be billed for the hardware, not the labor to fit/install it.
Most requests are investigated and resolved instantly over the phone. However, in some rare occasions, the resolution might take slightly longer depending on the complexity of the issue. Rest assured, we strive to address and resolve all issues as promptly as possible.
We liaise directly with your current IT provider to ensure a smooth and hassle-free transition of all necessary information and services.
Our free IT health check includes a comprehensive review of your IT systems to identify inefficiencies, potential cost savings, and areas for improvement. You’ll receive a detailed, easy-to-understand report with actionable insights—yours to keep, no strings attached!
No, we provide a fully broken-down quote before any work begins, ensuring there are no hidden fees.
We implement robust security measures, including encryption, firewalls, and regular security audits, to protect your data from unauthorized access and cyber threats.
You can cancel our services at any time. All we ask for is 30 days’ notice to ensure a smooth transition and to wrap up any ongoing support. There are no penalties or long-term contract obligations.
We pretty much provide IT solutions for everyone! No matter your industry, we have the expertise to support your business with tailored IT services.
You can reach us via phone on 01322 333344 or email us at support@skynet-ict.co.uk. Our team is always ready to assist you with your IT needs.
Our opening hours are:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM (emergency email support only)
In the event of an emergency outside our regular support hours, If you are on our monthly maintenance plan you will be given one of our directors’ mobile numbers so you can reach us when needed. While we strive to provide timely assistance, please understand that responses may not be immediate, especially during late-night hours.
It's Time To Get Started With The Best Business IT Support
- Unlimited remote and onsite support.
- Contract-less support.
- Stress free IT.
- More time for you to focus on your business.
- Save money by not having inhouse IT.
