New Business Essentials

We can migrate all existing emails from your old email address to your new one. Additionally, we can set up email forwarding so that any messages sent to your old email address will automatically be forwarded to your new one.

A domain name is the address people use to find your website, like “example.com,” and it’s also the part after the “@” in your email address. Hosting is the service that stores your website’s files and makes them accessible online. Together, they make your website visible and allow custom emails, such as info@example.com. We’ll ask you what domain name you’d like and check if it’s available. For example, with our domain “skynet-ict.co.uk,” we can create emails like info@skynet-ict.co.uk or Bobby@skynet-ict.co.uk.

Depending on the number of emails to be transferred and the package you choose, setup can take anywhere from 1-3 days. We’ll ensure everything is up and running smoothly with minimal disruption to your workflow

We can add additional email accounts when you need them for an extra £5 per month 

Yes, the package includes only the initial setup and ongoing license management. Any further support, such as phone system changes, password resets, or other fixes, will be charged at our ad-hoc support rates: £22 for 0-15 minutes of remote support, or £60 per hour. For comprehensive support, including ongoing maintenance, consider upgrading to our “Elite Package.”

 For a detailed breakdown of what’s covered under our unlimited remote support, head over to our homepage for all the information you need.

The Teams phone system operates like any traditional phone system. We can set up options such as “Press 1 for Sales, Press 2 for Accounts” to guide callers. The system allows you to answer calls from multiple devices, including smartphones, tablets, and PCs, providing flexibility and convenience wherever you are

No, website hosting is not included in the package. If you need hosting for your website, we offer it as an additional service for £250 per year. Feel free to reach out if you’d like to add this option!

Yes, you can use your existing domain. We can either transfer the domain over to us for management, or if you prefer, you can provide us with your login details so we can access and set it up for you.