Backup and disaster recovery services
Business Backup and Disaster Recovery Built Around Your Priorities
A green backup report is reassuring, but the real question is what happens when you need the data back. We help you protect the systems that matter, test the assumptions and decide what the business would recover first.
- ✓ Review current backups and recovery risks
- ✓ Protect Microsoft 365, servers and key business data
- ✓ Create clearer recovery priorities
- ✓ Reduce panic if systems fail or data is lost
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The questions every backup plan should answer
A Backup Is Only Useful If Recovery Works
Most backup problems are not obvious on an ordinary working day. Coverage may be incomplete, failures may go unnoticed or nobody may know how long a full restore would take. We turn those unknowns into a practical recovery plan.
What Exactly Is Protected?
First, we review the systems your team relies on and explain the current protection in plain English.
Does Microsoft 365 Need Separate Backup?
We help you decide whether email, OneDrive and SharePoint need separate backup protection.
When Was a Restore Last Tested?
We help you check recovery expectations before there is pressure.
What Comes Back First?
We help you decide which systems and files should come back first after a serious problem.
How we review your protection
We Start With the Systems the Business Depends On
We map the important services, data and applications, then compare them with the backup jobs, how long copies are kept and where they are stored you have today. The gaps are prioritised by business impact, not by product features.
The result is a short list of sensible improvements, agreed recovery priorities and restore testing where it is appropriate.
The point of the plan
Recovery Priorities That Match the Business
Accounts may need one system back first; operations may need another. We help the business agree acceptable data loss and downtime before an incident forces those decisions under pressure.
That makes the backup design easier to justify and the response much calmer if a device fails, a file is deleted or a wider incident affects the network.
A useful place to start
Ask Us to Review One Backup Report
Send us the name of the backup system and tell us what you believe it protects. We can explain the questions worth asking before you rely on it.
What happens before we recommend anything
First, We Separate Assumptions From Evidence
We look for recent job results, how long copies are kept and the storage available, offsite or separated copies and evidence of a successful restore. A product name on its own does not tell us whether the business is adequately protected.
If there is a serious gap, we will explain the exposure and the quickest sensible safeguard. If the current setup is doing its job, we will not manufacture a reason to replace it.
Any changes are agreed around data volume, available bandwidth, recovery objectives and the systems that must stay available.
Protection is only useful if recovery is understood
Backup and Disaster Recovery Are Two Parts of the Same Plan
Cloud storage and synchronisation help people access and share files, but they are not automatically a complete backup strategy. Deletions, unwanted changes or compromised files can synchronise too. We review what protection already exists, where the backup copies are held and how the business would recover the systems and information it depends on.
What May Need Protection
- Servers and shared business data
- Important staff computers and any files stored only on them
- Microsoft 365 email, OneDrive, SharePoint and Teams data
- Business applications and their databases
- Configuration, documentation and recovery information
- Offsite or otherwise separated backup copies
What Ongoing Backup Management Involves
- Monitoring jobs and investigating failures
- Checking there is enough storage, how long copies are kept and what is covered
- Testing that important files and systems can be recovered
- Documenting recovery steps and responsibilities
- Reviewing protection as systems change
- Keeping recovery access appropriately secured
Recovery Priorities Come From the Business
Not every system needs to return in the same order. We help identify which services support customer communication, operations, finance and other critical work, then document the dependencies between them. Recovery objectives must reflect the available technology, backup design and agreed scope, so we do not promise unverified recovery times.
Ransomware, Recovery and Keeping the Business Running
Backups are one layer of protection against ransomware, not the whole answer. Sensible access, security updates, protection on each computer, an extra sign-in check and a clear incident plan all matter. Backup copies should be protected so an attacker cannot simply remove the route to recovery. Restore testing gives the business evidence about what can be recovered and exposes missing information before an incident.
Backup and recovery planning can be combined with our business cyber security services, Microsoft 365 support and business IT support.
Why Skynet ICT
Why Ask Skynet ICT to Look After Backup and Recovery
Backup works best when it is monitored as part of the wider IT environment. We can connect job failures, storage capacity, Microsoft 365, servers and security changes instead of treating them as separate problems.
Regular Human Oversight
Alerts and failed jobs need investigation, not just another automated email.
Engineers Who Can Restore
The people supporting the backup also understand the servers, Microsoft 365 and networks it may need to recover.
Clear Recovery Priorities
We document what matters first so technical work follows the needs of the business.
Straightforward Terms
Support is contract-free and month to month, so the working relationship has to earn its place.
What clients say
A Backup Check That Found What Was Missing
“Since Skynet ICT did a backup assessment for my company, I realised a lot of important data wasn’t being properly backed up. They didn’t try to sell me unnecessary services but instead pointed me in the right direction. I’m now on their monthly support plan, and it’s fantastic! Calls are answered promptly, and most issues are resolved instantly. I didn’t realise how much time I was wasting on day-to-day IT issues until I started working with Skynet ICT. Highly recommend!”
Kieran Harvey · Google
Questions About Backup and Disaster Recovery
Do Microsoft 365 businesses need backup?
Many do. Microsoft 365 gives strong cloud resilience, but a business may still need extra backup for accidental deletion, how long older information must be kept and recovery needs.
Can you review our existing backup?
Yes. We can check what the current setup appears to protect and explain the gaps or risks.
Can you help after data loss?
We can help investigate the available recovery options. The best results usually come from a tested plan before something happens.
Do you support Veeam or BackupAssist?
Skynet ICT has experience with backup tools including Veeam and BackupAssist. The right option depends on your current setup.
Would Your Current Backup Survive a Real Incident?
Tell us what systems matter most and what backup you have now. We will help you understand the risks and the most practical next step.
Related services
More Help Protecting Your Business
You may also need our business IT support, Cyber Essentials or Microsoft 365 support services.