Reliable Trusted Affordable Tailored IT Support in Kent
We Understand Your IT Struggles
Tired of waiting ages on the phone to finally speak to a technician for them to “log a ticket for you”.
Fed up with trying to manage IT yourself?
Frustrated that you don’t have the ability to file share?
Annoyed with having to constantly delete emails to free up your 2GB mailbox limits?
Sick and tired of constantly enrolling and feeling trapped in lengthy contracts?
Worried because you don’t have any backups of your data?
We Understand Your IT Struggles
Tired of waiting ages on the phone to finally speak to a technician for them to “log a ticket for you”.
Fed up with trying to manage IT yourself?
Frustrated that you don’t have the ability to file share?
Annoyed with having to constantly delete emails to free up your 2GB mailbox limits?
Sick and tired of constantly enrolling and feeling trapped in lengthy contracts?
Worried because you don’t have any backups of your data?
Skynet ICT Monthly Managed IT Services
We help Businesses transform their IT infrastructure within 14 days or less without signing up for lengthy contracts.
Unlimited Support
No Contracts
Fast Response
Tailored to you
Unlimited remote and on-site support Monday – Friday 9am-5:30pm
We trust that you will like our services so much, we do not tie you to any contracts.
No switchboards or call centres. Speak directly to one of our technicians. We make sure our support is easy to follow and free of jargon.
We understand that all businesses run differently, so we adapt our support to match your requirements.
Skynet ICT Monthly Managed IT Services
We help Businesses transform their IT infrastructure within 14 days or less without signing up for lengthy contracts.
Unlimited Support
Unlimited remote and on-site support Monday – Friday 9am-5:30pm
No Contracts
We trust that you will like our services so much, we do not tie you to any contracts.
Fast Response
No switchboards or call centres. Speak directly to one of our technicians. We make sure our support is easy to follow and free of jargon.
Tailored to you
We understand that all businesses run differently, so we adapt our support to match your requirements.
WHAT WE DO
We help businesses operate seamlessly with reliable IT support and advanced technology solutions.
The goal of our free backup and disaster recovery plan: Ensure your business data is secure, recoverable, and protected against any unexpected events, without disrupting your operations.
WHO IS THIS FOR?
Companies looking for robust IT solutions
Company Directors, Business Owners , CEOs, Heads of Operations
WE HELP YOU
🛠️ Provide comprehensive IT support and maintenance
🔒 Secure your data with effective backup and recovery plans
⏱️ Minimize downtime and enhance productivity
HOW WE DO IT
✅ Unlimited remote and onsite support
✅ IT strategy and planning
✅ Proactive system monitoring and maintenance
✅ Backup and disaster recovery solutions
✅ Cybersecurity and threat management
✅ Network setup and management
✅ Hardware and software solutions
✅ Cloud solutions and services
✅ On-demand tech support
Happy Clients' Testimonials
Skynet Is a very good ICT company, and the staff is very friendly and helpful. The company has help us though our transition of systems, which went very smoothly and has given us good support over the Pandemic. well done!
We have used Skynet for several years and wouldn’t go anywhere else. The guys there are always so helpful and nothing is too much trouble. We know we can call them, and they will sort out any problems or fix issues really quickly. Not only are they efficient and helpful but also a really nice bunch of guys. We wouldn’t hesitate to recommend them to anyone looking for an excellent IT service provider
Always reliable and have offered us years of sound, sensible advice and support at an affordable price. Skynet ICT recently moved us from a local server to the cloud. It’s been a great relief to know it’s all under control, and we had minimal involvement – they take it all on and get on with it.
Would highly recommend them.
North Kent Mind has used Skynet for their IT support for many years now and we can’t imagine using any other IT firm. They are so helpful and go above and beyond to help us. They’re a great bunch of guys and so easy to work with. Thanks Skynet for your wonderful service.
We have used Skynet for all of our IT maintenance, service and equipment for many years and I cannot recommend highly enough. Service is always fast and reliable and they are always a pleasure to deal with.
Skynet’s exceptional performance in configuring my business email and seamlessly migrating my existing emails was a breeze. They delivered a swift and hassle-free experience.
I would give Skynet 6 stars if possible, they have never failed to resolve any IT issues we have most issues are resolved within minutes of our support call, all the guys at Skynet are really helpful and go above and beyond the level of service we actually pay them for, great team, would thoroughly recommend them to any company looking for IT support in kent.
About Us
Skynet ICT was founded in 2019 as a fresh entrant in the technology industry, and while we may be considered relatively new, our team brings a wealth of experience to the table. Since 2019, we’ve been providing expert IT Support in Kent, including tailored solutions like Managed IT services and Cloud IT solutions for businesses of all sizes. Our compact team of professionals ensures that the services we provide are personal and customized to your specific needs, whether you’re a small business or a larger organization
Each member of our team has experienced the frustration of being locked into lengthy contracts with other tech companies, whether it’s for broadband, mobile services, or third-party software. We understand the feeling of being trapped and limited in your options, which is why we made a bold choice to offer a contract-free monthly maintenance service.
At Skynet ICT, we believe in establishing genuine connections with our clients. We go beyond the traditional client-vendor relationship by exchanging mobile numbers and even celebrating important events like Christmas parties together.
Our mission is clear: we want to take the burden of managing your IT needs off your shoulders, allowing you as a director to focus on the vital tasks that drive your business forward.
What Happens Next?
Once you have completed the form, here’s what comes next.
1. Apply for the free backup and disaster recovery assessment
2. We will create you a tailored plan
3. Start our unlimited maintenance support
Skynet's Ultimate IT Freedom Plan
The methods we use to ensure your business operates smoothly have been proven to save costs and boost efficiency.
STEP 1
Ensure Data Security
We start by conducting a comprehensive audit of your current IT systems to understand your operations and identify areas for improvement. This step includes assessing how your data is currently backed up (if at all) and making necessary enhancements to secure your data effectively.
STEP 2
Minimise Downtime
Next, we implement strategies to reduce downtime and boost productivity. Our comprehensive support package offers unlimited remote and onsite assistance, ensuring that we’re always just a call away to address any issues. We also create a customised plan tailored specifically to your needs to keep your systems running seamlessly.
STEP 3
Save Money
Finally, we focus on reducing your costs by optimizing the licenses you already pay for, ensuring you’re only paying for what you truly need. By using Skynet ICT to manage your IT, you benefit from expert services at a fraction of the cost of employing in-house IT staff.
FAQs
Onsite and Remote Support:
£45 per user/device per month
For 8 or more: £38 per additional user/device per month
For 14 or more: £32 per additional user/device per month
20 or more: Contact us for a quote
Remote Only Support:
£35 per user/device per month
For 8 or more: £28 per additional user/device per month
For 14 or more: £22 per additional user/device per month
20 or more: Contact us for a quote
Minimum of 3 users/devices for all plans
Servers:
In-house server £50 per month
NAS drive or similar £35 per month
We are very easygoing with supporting devices. For example, we won’t charge extra for mobile phones, printers, or similar peripherals. If one member of staff has a laptop, a desktop, and a phone, we will only charge for 1 user as long as the usage is reasonable and within typical business needs.
We use Microsoft Teams for our phone systems, making them simple and cost-effective.
Option 1: Fully Managed VoIP System with Microsoft Teams (includes 365 Business Basic Plan)
£26.80 per seat/per month
Option 2: Fully Managed VoIP System with Microsoft Teams (without 365 Business Basic Plan)
£21.90 per seat/per month
Note: If your emails are already with Microsoft, you might already be paying for the 365 Business Basic Plan. This means you could choose the lower-cost option and save money. Our team will help you determine the best plan for your needs and handle the setup for you.
Simply fill out the contact form on our website and book a time for a consultation call with one of our technicians. We’ll discuss your IT needs and set up a tailored plan for your business.
Included:
Unlimited Remote and Onsite Support
RMM Software Installation: This software will be installed on all your desktops/laptops. It monitors the devices for hardware failures, allowing us to fix issues before they cause downtime. Additionally, it ensures your devices stay updated with the latest software updates.
Proactive Maintenance: Regular system check-ups and preventative measures to keep your IT infrastructure running smoothly.
Data Backup Monitoring: We monitor your backup systems to ensure your data is safe and recoverable.
Not Included in the Price:
Upgrades/Migrations: This includes server upgrades/replacements and email migrations.
Licenses: We are resellers of many licenses, including Microsoft. If you need any licenses, we will provide a quote beforehand.
Hardware: If you need any hardware, we will quote you beforehand. You will only be billed for the hardware, not the labor to fit/install it.
If you need occasional IT assistance, we offer ad-hoc support services.
0-15 Minutes Remote Support: £22 (Unlike many other companies that charge for a full hour even if it only takes minutes!)
Remote Support: £60 per hour
Onsite Support: £75 per hour
Most requests are investigated and resolved instantly over the phone. However, in some rare occasions, the resolution might take slightly longer depending on the complexity of the issue. Rest assured, we strive to address and resolve all issues as promptly as possible.
We liaise directly with your current IT provider to ensure a smooth and hassle-free transition of all necessary information and services.
It includes a comprehensive review of your current backup strategies, personalized recommendations, and a detailed implementation plan to enhance your data protection.
No, we provide a fully broken-down quote before any work begins, ensuring there are no hidden fees.
We implement robust security measures, including encryption, firewalls, and regular security audits, to protect your data from unauthorized access and cyber threats.
You can cancel our services at any time. All we ask for is 30 days’ notice to ensure a smooth transition and to wrap up any ongoing support. There are no penalties or long-term contract obligations.
We pretty much provide IT solutions for everyone! No matter your industry, we have the expertise to support your business with tailored IT services.
You can reach us via phone on 01322 333344 or email us at support@skynet-ict.co.uk. Our team is always ready to assist you with your IT needs.
Our opening hours are:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM (emergency email support only)
In the event of an emergency outside our regular support hours, If you are on our monthly maintenance plan you will be given one of our directors’ mobile numbers so you can reach us when needed. While we strive to provide timely assistance, please understand that responses may not be immediate, especially during late-night hours.
It's Time To Get Started
- Unlimited remote and onsite support.
- Contract-less support.
- Stress free IT.
- More time for you to focus on your business.
- Save money by not having inhouse IT.
